Important Notice: Worker Portal Maintenance
The Disability Worker Screening Portal will be undergoing scheduled maintenance from 2:00 pm, Friday 19 September 2025 to 7:00 am, Monday 22 September 2025.
During this time, workers will not be able to log in to the portal or access any services.
If you have started a Disability Worker Screening Application before the maintenance period and it is not finished, you may need to re-enter certain information in the application once the portal is back online.
To avoid disruptions - finish your application questions before the maintenance period.
We appreciate your understanding as we work to improve our services.
Need help with the Worker Portal?
The easiest and quickest way to get help is through our Worker Portal User Guide (PDF, 9.8 MB) Worker Portal User Guide (DOCX, 12.1 MB). This document takes you through the portal registration and application process step-by-step. It also shows you how to use other features such as updating your details, viewing the status of your application, viewing your application history, requesting a replacement card, how to check if you are eligible to work and advising of a change in engagement.
All the important information you need to know about the Worker Portal and troubleshooting is in the guide. The table of contents and links throughout allow you to quickly find the information you need.