New to worker screening?
Whether you are a worker, sole trader or plan to work or volunteer with adults or children with disability in Queensland, you may need a worker screening clearance card.
More information on what is required is available or read below.
If you are ready to apply you can apply now
Available from 1 February
Already have a clearance card?
If you already hold a Queensland issued worker screening card, you can access a range of services to manage your existing clearance, including letting us know of any changes in your circumstances or details, or to request a replacement card.
The services you can access will depend on the type of clearance you hold. Additional information for card and exemption holders is detailed further on this page.
If you are already registered for Online Services you can Login to the Worker Portal.
Available from 1 February
New to worker screening
Do I need a Disability Worker Screening Card
From 1 February 2021, workers will need a disability worker screening check if they are engaged by an NDIS registered provider in a risk assessed role, or a state-funded provider delivering disability supports or services.
You do not need to apply for a clearance in Queensland if you have been issued with one in another state or territory. The NDIS worker screening check is nationally recognised, and you can take your clearance with you anywhere in Australia. We cannot issue another clearance in Queensland.
It is your employer’s responsibility to know whether you need a disability worker screening clearance for the type of work you will be doing. Please confirm with your employer before applying.
'No Card, No Start' - when does it apply?
‘No clearance, no start’ rules aim to improve the quality and safety of disability services and supports in Queensland.
These rules mean that workers who are working in a risk assessed role for a NDIS registered provider or who are providing disability supports or services for a state-funded provider, must have a valid clearance before they can start work.
Unregistered providers and self-managed NDIS participants may also request that workers providing NDIS supports or services be screened. While these workers can start work after submitting their application, it is up to the unregistered provider or self-managed participant if they want their worker to wait until the clearance is received.
Types of Clearances
There are two types of clearances available to workers providing disability supports and services in Queensland. If you are unsure of which worker screening clearance applies to you, talk to your employer.
NDIS Worker Screening Clearance
All workers in a risk assessed role providing disability supports or services through an NDIS registered provider will require an NDIS worker screening clearance from 1 February 2021.
Risk assessed roles include:
- Management positions with a registered service provider delivering NDIS supports or services.
- Those directly delivering NDIS supports or services.
- Roles where workers have more than incidental contact with a person with disability.
Unregistered providers and self-managed NDIS participants may also request that workers providing NDIS supports or services be screened.
Queensland Disability Worker Screening Clearance
From 1 February 2021, workers in roles who are newly engaged by a state-funded provider to provide disability supports and services must undergo a Queensland disability worker screening check. This includes workers in the Queensland Government run Accommodation Support and Respite Services and Queensland Government funded disability advocacy services.
My Rights and Obligations
For more information on your rights and obligations please view the Worker's Rights and Obligations page.
Already hold a NDIS or Queensland Disability Worker Screening Clearance?
If you already hold a disability worker screening clearance issued in Queensland, you can access a range of services to manage your clearance and comply with your legislative notice obligations.
For further details, visit the existing NDIS and Qld worker screening page.
If you have a NDIS worker screening clearance issued in another state or territory, we cannot issue another clearance in Queensland. To find out more information about managing your interstate clearance details, contact the Worker Screening Unit which issued it.
Need help with the Worker Portal?
The easiest and quickest way to get help is through our Worker Portal User Guide Worker Portal User Guide . This document takes you through the portal registration and application process step-by-step. It also shows you how to use other features such as updating your details, viewing the status of your application, viewing your application history, requesting a replacement card, how to check if you are eligible to work and advising of a change in engagement.
All the important information you need to know about the Worker Portal and troubleshooting is in the guide. The table of contents and links throughout allow you to quickly find the information you need.
This work is licensed under a Creative Commons Attribution 4.0 International (CC BY 4.0) licence